Privacy Policy for Smartbrian Plumbing

Last updated: October 2026

This Privacy Policy describes how Smartbrian Plumbing ("we" or "us") gathers, uses and shares information when you browse smartbrian.garden, call the phone number shown on this website or send in a form. It is a general template and is not legal advice.

What We Gather

Some details come straight from you. When you fill out a form or call, you may tell us your name, phone number, email address, location and what is going wrong with your plumbing.

Other details are collected automatically while you use the site. These can include your IP address, browser type, device type, the pages you view and the date and time of your visit. Calls to the number on this website may be tracked, and sometimes recorded, for quality and billing purposes.

Why We Use It

We use your information to:

• Match you with an independent plumbing provider that serves your area
• Send your request details to that provider so they can reach out to you
• Answer your questions and messages
• See how this website and our phone lines are being used
• Make the website and the service better
• Follow the law and guard against fraud or misuse

Who Receives It

Smartbrian Plumbing is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners so they can get in touch about your request. These providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help us run the website and phone systems, such as hosting, analytics and call-tracking vendors. We may release information when the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a sale or a share. Where those laws apply, you may have the right to opt out.

Cookies and Site Analytics

This website may use cookies and similar tools to learn how visitors move around the site. You can manage cookies in your browser settings. If you turn them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@smartbrian.garden. We may need to confirm who you are before we act on it.

Keeping Information Safe

We take reasonable steps to protect your information. No way of sending or storing data is completely secure. We hold onto information only as long as we need it for the reasons above, or as long as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows when it was last revised.

Reach Us

Have a question about this policy? Email contact@smartbrian.garden.